LUCKY WINES — TERMS & CONDITIONS
Effective Date: October 2, 2026
Welcome to LUCKY Wines.
These Terms & Conditions govern your use of the LUCKY Wines website, your purchase of products from us, and your interaction with services made available through the website.
By accessing the website or placing an order, you agree to these Terms.
AGE REQUIREMENT
This website sells alcoholic beverages and is intended only for persons legally permitted to purchase and consume alcohol.
You must be at least 21 years old to purchase alcoholic beverages through the website in the United States.
By placing an order, you represent that you satisfy all applicable legal age requirements.
We may use age-verification measures and may decline or cancel an order if age requirements cannot be verified.
PRODUCT AVAILABILITY
All products are subject to availability.
We may change products, vintages, packaging, descriptions, quantities, prices or availability without notice where permitted by law.
Product photography is intended to accurately represent our wines, but minor differences in appearance, packaging, printing, color or production may occur.
ALCOHOL SHIPPING
Alcohol laws differ by jurisdiction.
LUCKY Wines will only accept and fulfill alcohol orders where the transaction and shipment are legally permitted.
Availability displayed on the website does not guarantee that we can legally deliver a particular product to every address.
We reserve the right to refuse, hold or cancel an order when necessary to comply with licensing, shipping, carrier, age-verification or other legal requirements.
DELIVERY AND AGE VERIFICATION
Alcohol deliveries may require receipt by a person of legal drinking age and presentation of valid government-issued identification.
Customers are responsible for providing an accurate delivery address and ensuring that an eligible recipient is available when required.
A carrier may refuse delivery when applicable age or identification requirements cannot be satisfied.
ORDERS
Submitting an order does not necessarily mean the order has been accepted.
We reserve the right to decline or cancel an order because of product availability, pricing errors, suspected fraud, regulatory restrictions, delivery limitations or other legitimate reasons.
If payment has already been collected for an order we cannot fulfill, the applicable amount will be refunded.
PRICING AND PAYMENT
Prices are displayed in the currency indicated on the website and may change without notice.
Applicable taxes, shipping charges and other required fees may be calculated at checkout.
You agree to provide current, complete and accurate billing and payment information.
SHIPPING DELAYS
Estimated delivery dates are estimates rather than guarantees.
Weather, carrier delays, regulatory requirements, holidays, failed delivery attempts and other circumstances outside our control may affect delivery times.
Wine may also be held when weather conditions could reasonably create a risk of product damage.
DAMAGED OR INCORRECT ORDERS
If an order arrives damaged, incomplete or incorrect, contact LUCKY Wines promptly.
We may request photographs of the product, packaging and shipping label before determining the appropriate replacement, refund or other resolution.
Available remedies may depend on the circumstances and applicable law.
RETURNS AND REFUNDS
Alcohol products may be subject to special restrictions regarding returns and exchanges.
Nothing in these Terms limits rights or remedies that cannot legally be waived.
Where a return or refund is permitted, additional instructions or conditions may apply.
RESPONSIBLE CONSUMPTION
LUCKY Wines encourages responsible consumption.
Do not drink and drive or operate machinery while impaired. Do not provide alcohol to anyone who is not legally permitted to possess or consume it.
WEBSITE CONTENT
The LUCKY name, logos, product labels, photographs, graphics, copy, designs, videos, trademarks, trade dress and other website content are owned by or licensed to LUCKY Wines unless otherwise stated.
You may use the website for personal, non-commercial purposes.
You may not copy, reproduce, distribute, modify, publish, sell or commercially exploit LUCKY intellectual property without authorization.
USER CONDUCT
You may not use this website to:
violate applicable law; interfere with website security or operation; attempt unauthorized access to systems or accounts; transmit malicious code; submit false or fraudulent information; impersonate another person; or use the website for unlawful or abusive purposes.
THIRD-PARTY SERVICES
Parts of the website may use services provided by third parties, including payment processors, shipping providers, analytics providers, social networks and ecommerce technology providers.
Those services may be governed by their own terms and privacy practices.
PRIVACY
Your use of the website is also subject to our Privacy Policy.
You can review or update available cookie and tracking preferences at any time by selecting Cookie Options in the footer.
DISCLAIMER
To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation or that all website content will always be current or complete.
Nothing on this website constitutes medical, legal or professional advice.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, LUCKY Wines and its owners, affiliates, employees and service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website or purchase of products.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless LUCKY Wines from claims, losses or expenses resulting from your unlawful misuse of the website or violation of these Terms.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
When material changes are made, the updated version will be posted on this page with a revised effective date.
Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
CONTACT
Questions about these Terms can be submitted through the Contact page on the LUCKY Wines website.
Life’s Better When You Get LUCKY.