FAQ

A LITTLE HELP GETTING LUCKY.

Good wine should be easy. So should everything around it.

What is LUCKY?

LUCKY is a North Carolina wine brand built around the moments you never quite planned for—the extra hour, the unexpected invitation, the table that somehow gets bigger.

We make approachable wines designed to fit real life.

Life’s Better When You Get LUCKY.

How old do I have to be to purchase LUCKY?

You must be 21 years of age or older to purchase alcoholic beverages from LUCKY Wines.

Age verification may be required during purchase and delivery.

Where can LUCKY Wines be shipped?

Wine shipping laws vary by destination.

We only accept and fulfill alcohol orders where we are legally permitted to do so. Shipping availability may therefore vary based on your delivery address and applicable state and local requirements.

If we cannot legally fulfill an order to your destination, the order may be declined or cancelled and any applicable payment refunded.

Will someone need to be home for delivery?

Alcohol shipments may require delivery to an adult 21 years of age or older, and identification may be requested by the carrier.

Do not ship wine to an address where an eligible adult will not be available to receive it when required.

What is the flagship LUCKY wine?

Peach Blend.

It’s where the LUCKY story begins: bright fruit, Southern warmth, and an easy-going personality that fits everything from a porch afternoon to a dinner that runs later than expected.

Are all LUCKY wines sweet?

No.

The LUCKY collection ranges from dry to demi-sweet to sweet, so there is a bottle for different tastes and different moments.

Not sure where to begin? Use the LUCKY Finder and we’ll help point you in the right direction.

How should I serve LUCKY?

Most of our white and blush wines are best enjoyed chilled.

Beyond that, we’re not interested in making wine complicated. Chill it, open it, pour it, and enjoy the people around you.

How long does shipping take?

Processing and transit times vary by destination, weather, carrier conditions and applicable alcohol-shipping requirements.

Estimated delivery information will be provided when available during checkout or after your order is confirmed.

Can I return wine?

Because wine is a regulated and perishable product, return eligibility can depend on the circumstances and applicable law.

If your order arrives damaged, incorrect, or there is another problem with the shipment, contact us as soon as possible with your order information and photographs when relevant.

We’ll review the situation and help determine the appropriate resolution.

My order arrived damaged. What should I do?

Take photographs of the package, the damaged product and the shipping label, and contact us as soon as possible.

Please do not discard the package until we have had an opportunity to review the issue.

Can I change or cancel an order?

Contact us as quickly as possible.

If fulfillment has not begun, we may be able to help. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Do you sell to restaurants, retailers or distributors?

We’d love to talk.

For wholesale, distribution, hospitality, event or retail opportunities, use our Contact page and select the appropriate business inquiry option.

Can LUCKY Wines participate in events or tastings?

Possibly.

For tastings, private events, festivals, retail activations and partnership opportunities, contact us through our Contact page.

Still have a question?

Pull up a chair.

Contact LUCKY →